Wireless calling system for restaurants and cafes

Why choose a wireless calling system?

Quite simple; higher efficiency, better customer service and increased revenue as well profit! Better service means higher profits. A happy customer is a potential returning customer.
In an industry where customer service can make or break a restaurant, it pays to invest in HICOM Wireless restaurant calling system to improve the quality and speed of service. With HICOM wireless calling systems, waiters spend less time running around and more time attending to customers. No more customers turning their heads, raising their hands to call for service. The goal of all HICOM products is to increase your revenue while decreasing your overhead and expenses. Whether you are operating in fine dining, fast food or casual dining, there are many benefits to use HICOM wireless calling systems.

You are free from loudspeakers and callouts, making comfortable and pleasant atmosphere in your restaurant or cafe. Either your sitting is indoor or outdoor, our wireless calling system coverage and efficiency will make your customers experience fantastic.
You can choose between a calling system that focuses on communication between guests and staff (customer calling system) or the communication between the staff and the guests (customer paging system) or the communication between the kitchen and the waiters (waiter calling system).

Efficient

Efficient and effective control of many guests in large areas

Improved

Improved, consistent communication from the kitchen to serving staff

Focused

More focused cooperation through group messages to larger staff numbers

Flexible

A flexible workflow for serving staff with less hurrying back and forth

Solution 1 : Customer calling system (customer calling a waiter)

1. Install HICOM calling buttons on each table in the restaurant or cafe. (HI-88S or HI-98E or HI-90J)
2. Give each waiter HICOM watch receiver (HI-111)

When a client presses a call button, a waiter’s watch receives a message with the number of the table that the call came from.

Solution 2 : Customer calling system (customer calling a waiter)

1. Install HICOM calling buttons on each table in the restaurant or cafe. (HI-88S or HI-98E or HI-90J)
2. Install HICOM display receiver near the reception area either on a reception table or mounted on the wall (HI-73i)

When a client presses a call button, the display receiver displays the number of the table that the call came from.

Solution 3 : Customer paging system (Reception calling a customer)

1. Install HICOM Customer paging system in the reception/counter of the restaurant or cafe. (HI-85 , HI-116)
2. The customer takes a coaster pager after placing the order. Each pager will have its own number.
3. When the order is ready the counter/reception will press the pager number, it will beep, light and vibrate.
4. The customer comes to collect his order and leaves the coaster pager in the reception/counter.

Summary

Article Name

Better customer service solution for Restaurants and Cafes

Description

Quite simple; higher efficiency, better customer service and increased revenue as well profit! Better service means higher profits. A happy customer is a potential returning customer. In an industry where customer service can make or break a restaurant, it pays to invest in HICOM Wireless restaurant calling system to improve the quality and speed of service. With HICOM wireless paging solution, waiters spend less time running around and more time attending to customers. No more customers turning their heads, raising their hands to call for service.

Author

HICOM

Publisher Name

HICOM Group

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